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Discussion: Slow response Photosmart 7960
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jcp1st |
Slow response Photosmart 7960
Apr 17 2008, 12:08 PM EDT
Made the mistake of trying refill carts from my local Walgreens and immediately realized they weren't going to work for me and returned them. I installed new genuine HP carts, but ever since I have experienced a significantly slower response time between sending print command and actual start of printing by the 7960. I've tried a complete reinstallation, but still have the problem. Any ideas on how to correct will be much appreciated. 6 out of 6 found this valuable. Do you?
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HP Photosmart
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Angelal22 |
1. RE: Slow response Photosmart 7960
Apr 25 2008, 12:37 AM EDT
Hi jpcp1st:I'm sorry to hear about the issue with your Photosmart 7960. I haven't experienced that problem personally, but I'll certainly ask the experts over here. By chance, have you downloaded the most recent drivers for your printer? HP frequently releases driver updates to help you printer perform its best. See our Everyday Printing section on HP.com for a quick step-by-step on how to check your current drivers and how to download the latest versions here: http://h71036.www7.hp.com/hho/cache/505120-0-0-225-121.html Hope this helps while I'm hunting for an answer. Do you find this valuable? |
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Angelal22 |
2. RE: [2]Slow response Photosmart 7960
Apr 25 2008, 6:10 PM EDT
I checked with our team of experts, and they do have some recommendations for your Photosmart 7960 -- and this might help other folks as well. So please bear with me as I try to explain:First, the slower printing time may be related to what you're printing -- photos, PDFs, and other intricate documents just by the nature of their content are more complex to print than a text-only document. Secondly, your driver may be out of date, another setting on your computer may need to be optimized for your printing needs, or perhaps the connection between your PC and the 7960 itself may need to be checked. We want to help you diagnose and resolve the problem as soon as possible, so please check out the following support pages and see if this can get you going in the right direction: Visit HP.com's support area, for info on how to correct a slow responding printer http://h10025.www1.hp.com/ewfrf/wc/document?dlc=&lc=en&product=59983&cc=us&docname=bud03409 Another good resource our team found was the following user forum with suggested fixes: http://www.tek-tips.com/viewthread.cfm?qid=1458802&page=1 We hope this helps you! Please let us know how it turns out. 2 out of 2 found this valuable. Do you? |
